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4.1.a I want to place a buy order. How to place
an order ?
Resolution
-
Login into your ICICI Direct Account.
-
Allocate funds to ' Secondary Market Equity ' for trading through "Modify
Allocation link" as per the requirement.
-
Click on the link 'Buy'.
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Mention the Stock Code in the field. If you do not know the Stock code enter
two initial letters of the stock and click 'Find Stock Code'.
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Enter the Quantity, Type of Order. If its a limit order mention the limit
price. It should not exceed 16 % of the previous day close.
-
If the volume of the stock is huge you can mention the disclosed quantity which
should not be more than 10% of the total quantity for which the order is being
placed.
-
Click on the link ' Buy Now'. You would get Order Confirmation page. If you
wish to modify the Order click on 'Back' or you can 'Proceed' with the order
-
You can check the status in 'Order Book'.
-
You can also refer to DEMO
available on our site of ICICI Direct.
Feedback
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4.1.b I want to place a sell order. How to
place an order?
Resolution
-
Login into your ICICI Direct Account.
-
Allocate Shares for trading through "Demat Allocation link".
-
Click on the link ' Sell' .
-
Mention the Stock Code in the field. If you do not know the Stock code enter
two initial letters of the stock and click ' Find Stock Code'.
-
Enter the Quantity, Type of Order. If its a limit order mention the limit
price. It should not exceed 16 % of the previous day close.
-
If the volume of the stock is huge you can mention the disclosed quantity which
should not be more than 10% of the total quantity for which the order is being
placed.
-
Click on the link ' Sell Now'. You would get Order Confirmation page. If you
wish to modify the Order click on 'Back' or you can 'Proceed' with the order.
-
You can check the status in "Order Book".
Feedback
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4.1.c Unable to place sell order as it states
Insufficient stock in DP account though I hold shares.
Resolution
-
In order sell securities in Cash you need to hold them in your Demat Account
and the same needs to be allocated.
-
To allocate shares:
-
Log in to www.icicidirect.com
-
Go to the " trading " page.
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Click on " Demat Allocation ".
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You would be able to view unallocated scripts. which are traded on our site.
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Click on " Submit " to allocate the shares for trading.
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If the script is not traded on our site of ICICI Direct it would state "NA".
You can check the list of stocks traded on our site through ' Stock List'
-
If you wish to sell the scripts bought through ICICI Direct and have now have
been disabled for trading, please call our
Customer Care Center.
Feedback
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4.1.d I have bought shares however unable to
sell the same on the same day ? /Shares bought in NSE can it be sold in BSE?
Resolution
-
Shares bought in NSE cannot be sold in BSE on the same day. You will be able to
sell these shares on the next day.
-
If shares in the TT segment have been purchased, you have to mandatorily take
the delivery of shares hence you would not be able to sell on the same day
Feedback
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4.1.e I have sold shares but unable to utilise
the limit.
Resolution
-
Please check the segment to which the stock belongs i.e whether it is in
Rolling Segment or TT segment.
-
If the stock is under TT segment you will be unable to utilise the Limit for
purchasing stocks under Rolling segment / TT segment on the same day. However
you can utilise the limits on the next day.
-
The details of limit can be checked through "Limits" by selecting the drop down
under Segment section.
Continue..
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4.1.e I have sold shares but unable to utilise
the limit.
-
You can check the details of stock through the Stock list to know under which
segment it falls.
-
You will be unable to utilise limits on clearing holiday.
Feedback
Back
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4.1.f I have not received shares in My demat
account?
Resolution
-
Settlement is done on transaction plus two trading days. (T+2 ). You can check
the 'Security Projection' to know the date on which you would receive the
shares in your Demat Account.
-
If the seller fails to provide the delivery of shares, auction is conducted by
the exchange. Shortage Delivery notification is updated in your ' My Messages
'.
Feedback
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4.1.g I have not received funds in bank account
on selling of shares.
Resolution
-
Settlement is done on transaction plus two trading days. (T+2 ).
-
If you have sold a stock, limits would be available to purchase against it. If
a buy order is executed in such a scenario, the funds would be adjusted against
the buy order placed by you.
-
There may be delay in crediting the funds due to settlement holiday.
-
You can check the ' Cash Projection' to know the date on which you would
receive the funds in your Bank Account.
Feedback
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4.1.h There is a difference in price shown in
Order Book and Trade Book.
Resolution
-
If market order has been placed, the order book would reflect the last traded
price when you were placing the market order
-
However, the order would get executed at the prevailing price available in the
market. You can click on the link "Executed" to know the price at which the
order has been executed.
Feedback
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4.1.i I had placed a market order in BSE,
however it got cancelled, why?
Resolution
-
While placing a market order in BSE the ICICI Direct system places a 3%
protection percentage
is on the order placed by the customer.
-
If, after order placement, the price at the exchange exceeds 3 % the order gets
cancelled.
-
If the order is partly executed, the remaining order gets converted into limit
order
-
The protection percentage can also be manually altered depending on the
protection percentage you want to have for your orders.
Feedback
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4.1.j Incorrect brokerage has been charged.
Resolution
-
You can check the brokerage calculations in Trade Book by clicking on the link
"Brokerage".
-
To know the
brokerage charges.
Feedback
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4.1.k Order has been wrongly executed
Resolution
-
Orders are sent to the exchange without any manual intervention.
-
If its a market buy order, the same would get executed on price –time priortiy.
-
Trade Verification Module has been made simpler on
www.nseindia.com
Please follow below steps to confirm on the same:
-
Visit www.nseindia.com
-
Under Investors "Trade Verification"
-
Type require details as shown in the snap shot and verify trades.
Continue..
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4.1.k Order has been wrongly executed
Client Code : ICICI Direct trading account number : 85******
Symbol : Stock Code as prescribed by exchange.
Series : EQ., BT, N1
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4.1.k Order has been wrongly executed
Trade number : enter the complete 16 digit NSE trade number in
the format (yyyymmddxxxxxxx ). To get the last 7 digits, click on the order ref
number in the trade book and copy the exchange reference number from there and
append zeros before that number to make it a 7 digit number , e.g.
200510180009384 , where 2005 is the year, 10 is the month and 18 is the trade
date. 9384 is the Exchange Ref Number which has been appended by zeros to make
it a 7 digit number.
Order number : In the order book, click on the order reference
number you will be able to view Exchange Ref. number will reflect. This is the
order number to be entered in the verification module. Also, enter the trade
quantity and the executed price in the module.
-
Click on Verify Trades and the result will be displayed.
Feedback
Back
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4.1.l What is the difference in normal buy
order and basket order.
Resolution
-
Basket is a Bulk order that can be paced. Maximum of 5 orders can be placed at
a time.
-
A normal buy order is a single order that would be placed at a time.
Feedback
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4.1.m What is a short delivery?
Resolution
Short delivery refers to a situation where a client, who has sold certain shares
during a settlement cycle fails to deliver the shares to the member either
fully or partly. Details of short delivery, if any, for orders placed by you is
posted in the
My Messages link on the Equity page.
Feedback
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4.1.n What is an auction?
Resolution
An auction is a mechanism utilised by the exchange to fulfil its obligation
towards the buying trading members. Thus, in case for a settlement, the selling
trading members have delivered short, their deliveries are bad or they have not
rectified the company objection reported against them, the exchange purchases
the requisite quantity from the market and gives them to the original buying
member. Auctions are generally held on Friday.
Feedback
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4.2.a What is Margin Product? How do I place an
order ?
Resolution
-
In Margin Product, you can take buy /sell positions in stock(s) with the
intention of squaring off the position within the same settlement cycle.
-
On purchase you need not pay 100% of the order value. A part of the order
value, known as the Margin amount is required. For every stock the Margin%
differs. Click on Stock List to know the Margin % required.
-
On sell you need not hold stocks in your Demat Account.
-
Allocate Funds for trading if buy order to be placed. Click on Buy / Sell Link.
Enter the details however need to select "Margin" from the drop down
-
Margin orders would be placed only in NSE.
-
You have to mandatorily take an opposite position i.e place a cover order or
else ICICI Direct would start squaring off the position at market price by
3.00pm
-
You can also view Demo
available on our site.
Continue..
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4.2.a What is Margin Product? How do I place an
order ?
Feedback
Back
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4.2.b How much amount should I allocate to
place an order in Margin? ( calculation )
Resolution
If you wish to buy 100 shares of SAIL in Margin at limit price 159, margin
percentage is 25%. Then Margin amount would be calculated as follows :
Price * no. of shares * 25%
159*100*25/100
Rs.3975
Feedback
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4.2.c How do I minimise my losses in margin (
Stop Loss order ).
Resolution
-
You can place a Stop Loss Order ( SLTP- Stop Loss Trigger Price ) while placing
a cover order. Eg. Buy order is executed at Rs.100 for 50 shares if your risk
bearing capacity is Rs. 3 , you can place a SLTP at Rs. 98 and limit price at
Rs.97
-
Sell order is executed at Rs.100 for 50 shares if your risk bearing capacity is
Rs. 3 , you can place a SLTP at Rs. 102 and limit price at Rs. 103.
If Sell Order = SLTP> Limit Price
If Buy Order = SLTP< Limit Price.
-
The order would trigger at the SLTP price and would get executed between the
SLTP and Limit price thereby minimising the losses.
Feedback
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4.2.d Is margin allowed in both the exchanges
through ICICI Direct?
Resolution
Currently Margin is allowed only in NSE through ICICI Direct
Feedback
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4.2.e Where can I view my Margin open positions
? How do I place a cover order / square off order?
Resolution
-
Login with your User ID and password in your ICICI Direct account.
-
Under equity section click on "Margin Positions". You will be able to view your
open position.
-
Click on the link 'Square Off' to place a cover order / square off order.
-
Limit order can be placed as a square off order
Feedback
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4.2.f How can I convert my Margin position into
delivery position. What is the process?
Resolution
-
If you want to take delivery of open Margin Buy Order:
You need to allocate 100% of the transaction value in your linked Bank Account.
-
Eg,. If you have bought 100 shares of SAIL at Current Market Price ( CMP )of
Rs.140 with and the Margin percentage for the security is 20%. The margin
amount blocked is Rs.2800. ( 140*100*20% )
-
If wish to take a delivery at CMP you need to allocate Rs.11200. ( 14000 – 2800
).
-
If you want to give delivery of open Margin Sell Order:
You need to hold sufficient shares in your Demat Account. If the client takes a
position taken in 100 shares of SAIL, and later wishes to give delivery of the
entire quantity, the client should hold 100 shares of SAIL as free balance in
Demat Account.
-
Partial delivery can be taken.
-
Procedure:
-
Click on Margin Position Link. You would be able to view "Convert To Delivery
Link".
-
Enter the quantity for Convert to delivery.
-
Click on "Convert Now".
Continue..
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| 4.2.f How can I convert my Margin position into delivery
position. What is the process?
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| Feedback
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| Back
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4.2.g What is the brokerage applicable in
Margin? How is it calculated for Convert to Delivery?
Resolution
-
Brokerage is 0.05% or min Rs.15 per trade.
-
As the position is converted to delivery cash based brokerage is charged i.e
additional of 0.70%, STT, Service Tax, Transaction Charges and Stamp Duty. This
will be the difference in the cash brokerage applicable and the margin
brokerage paid.
Feedback
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4.2.h I have squared off the position, can I de
allocate all the amount from limits to linked Bank account?
Resolution
-
Yes, you can deallocate the amount from Limits to your linked Bank account.
-
In case you incur a loss, the loss amount would remain blocked under payable
position and the remaining amount can be deallocated.
-
In case you earn a profit, you will not be able to de allocate the notional
profit amount, the same would be credited in your Bank Account after settlement
i.e T+2 days.
Feedback
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4.3.a What is Margin Plus order and how is it
different from Margin Order?
Resolution
| Margin |
Margin Plus |
| First order can be a limit order |
First order is a market order |
| Convert to Delivery Possible |
Convert to Delivery not possible |
| Cover order can be SLTP or Limit Order |
Cover order can be only SLTP Order |
| Exposure is 3- 4 times of margin
blocked |
Exposure is dependant on the amount of notional loss that can
be incurred in case the market moves adverse and is 20-23 times of the margin
amount blocked. |
Feedback
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4.3.b What is a Stop Loss order?
Resolution
-
A Stop loss order allows the client to place an order which gets triggered only
when the market price of the relevant security reaches or crosses a trigger
price specified by the investor in the form of 'Stop Loss Trigger Price'. When
a stop loss trigger price (SLTP) is specified in a limit order, the order
becomes one which is conditional on the market price of the stock crossing the
specified SLTP.
-
The order remains passive (i.e. not eligible for execution) till the condition
is satisfied. Once the last traded price of the stock reaches or surpasses the
SLTP, the order becomes activated (i.e. eligible for execution by being taken
up in the matching process of the exchange) and once triggered behaves like a
normal limit order. It is used as a tool to limit the loss on a position.
Examples:
Stop Loss Buy Order
'A' short sells Reliance shares at Rs 325 in expectation that the price will
fall. However, in the event the price rises above his buy price 'A' would like
to limit his losses. 'A' may place a limit buy order specifying a Stop loss
trigger price of Rs 345 and a limit price of Rs 350. The stop loss trigger
price (SLTP) has to be between the last traded price and the buy limit price.
Once the market price of Reliance breaches the SLTP i.e. Rs 345, the order gets
converted to a limit buy order at Rs 350.
Continue..
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| 4.3.b What is a Stop Loss order?
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Stop Loss Sell Order
'A' buys Reliance at Rs 325 in expectation that the price will rise. However,
in the event the price falls, 'A' would like to limit his losses. 'A' may place
a limit sell order specifying a Stop loss trigger price of Rs 305 and a limit
price of Rs 300. The stop loss trigger price has to be between the limit price
and the last traded price at the time of placing the stop loss order. Once the
last traded price touches or crosses Rs. 305, the order gets converted into a
limit sell order at Rs. 300.
Important
Please note that in a buy order the SLTP cannot be less than the last traded
price. This is treated as a normal order because the condition that the last
traded price should exceed the stop loss trigger price for a buy order is
already satisfied. Similarly, in case of a stop loss sell order the SLTP should
not be greater than the last traded price for the same reason.
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| Feedback
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| Back
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4.3.c What is the margin percentage blocked for
a stock?
Resolution
-
As the cover order is an SLTP ( Stop Loss Trigger Price ) and Limit order, the
minimum difference is of 5 % between the two.
-
You can increase as margin percentage as per your requirement.
-
It is calculated as : {(Weighted average price of fresh order * quantity of
shares) * minimum margin% for the stock} +{(Weighted average price of fresh
order- limit price of cover order)* Quantity of shares}
Eg. If the Buy order is executed at Rs.100/- for 1000 shares, the cover order
would be a sell order at SLTP of Rs.95/- and limit of Rs.90.25/-.
The margin amount blocked would be :
(100*1000)*5%) +(100-90.25)*1000)
Rs.14750/- would the margin that would be blocked
Feedback
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4.3.d How do I place a margin plus order ? How
do I calculate SLTP and Limit Price?
Resolution
-
In Margin Plus product, the first order is a market order and the cover order
is SLTP and Limit order.
-
For placing an order in Margin Plus, allocate Funds for trading. Click on
'Margin Plus Order' link . Enter the details and need to select Action as Buy /
Sell.
-
Margin Plus orders can be placed only in NSE.
-
You can also view Demo
available on www.icicidirect.com
for placing order.
-
Minimum of 5% difference has to be maintained between the Limit price and SLTP
If the first order is a buy order and Last traded price is Rs.100. The cover
order would be Sell Order SLTP> then Limit Price
-
SLTP cannot be greater than Last traded Price
-
If SLTP price is 95 then limit price would be calculated minimum of 5%
difference Limit Price for a cover sell order would be calculated as
95-(95*5%)=Rs.92.5
SLTP =Rs.95 & Limit price would be Rs.92.5
Feedback
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4.3.e I am unable to place a limit order for
closing my open MarginPlus? Can I square of the position by placing a limit
order thereby booking my profits?
Resolution
-
You will be unable to place only a Limit Orders in Margin Plus to square of
your position.
-
You can square of the position only by placing a market order and book your
profits at the then prevailing market rates.
-
Eg. If the buy order has got executed at Rs.100 your cover order is a sell
order ,where the current market price is Rs. 105 and if you wish to square of
at a limit price of Rs. 105. You will be unable to place a limit order of
Rs.105. You need to square off the position by opting for Market order.
Feedback
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4.3.f Can I de allocate the funds with the
profits earned?
Resolution
-
Profits earned, if any, can be deallocated from your allocation only after
Payout is credited to your Bank account.
-
Profits would be credited to your Bank account on settlement i.e T+ 2 working
days.
Feedback
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4.4.a What is BTST and how do I place an order
in BTST?
Resolution
-
BTST means Buy Today Sell Tomorrow. Its a facility whereby a security bought in
the immediately preceding 2 settlements can be sold in the current settlement
prior to receiving credit for such securities in your demat account.
-
To place a BTST login to your ICICI Direct Account with your User ID and
Password.
-
Click on Security Projection. Click on hyper link BTST.
-
Enter the quantity for which you wish to place a BTST order.
-
You can view Demo
available on our site to know how to place BTST order.
-
Not all scripts are available for BTST facility. You can check the list
through 'Stock List'.
Feedback
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4.4.b Will I get this facility on Clearing
holidays?
Resolution
This facility is not available on clearing holidays i.e. bank holidays.
Feedback
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4.4.c Is there any extra charges if order paced
through BTST?
Resolution
-
There are no extra charges for orders placed through BTST.
-
Normal cash brokerage I.e 0.75 % or minimum of Rs. 25/- is charged.
Feedback
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4.4.d Till when can I sell shares under BTST?
Resolution
Shares can be sold on T+1 or T+2 days before the settlement.
Feedback
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4.5.a I am able to view shares in my portfolio,
however when I place a sell order its states insufficient stock.
Resolution
-
Login to ICICI Direct Account with your User ID and Password.
-
Click on Demat allocation and check if the shares are allocated or if they are
in free balance.
-
To allocate shares
-
Click on "Demat Allocation".
-
You would be able to view securities in your demat account that are not
allocated for trading.
-
Click on " Submit " to allocate the shares for trading.
-
To get the shares allocated automatically in future click on "Auto
Allocation of Shares".
-
If shares not allocated you would receive error message of insufficient stock.
-
If sell order already placed however not executed, shares would be blocked and
hence would also receive message insufficient stock.
Feedback
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4.5.b I am able to view shares in my Demat
Allocation however unable to view in Portfolio Tracker.
Resolution
-
Shares purchased through ICICI Direct would get updated in Portfolio tracker
-
Shares bought off line or received through corporate action such as split ,
Right Issues, Merger, bonus or IPO needs to be manually updated in Portfolio
Tracker.
-
To update shares manually under Portfolio tracker below is the procedure:
-
Login with your user ID and password to www.icicidirect.com
-
Go To "Portfolio" page and click on "Equity"
-
Click on a TAB "Add transaction to portfolio"
-
Following details needs to be entered by you
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Stock Code - Please enter the stock code of the shares for
which you wish to update the transaction corporate action (Bonus /split)
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Trade Type - Select BUY
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Exchange - Select the exchange on which shares have been
listed- By Default it would be NSE
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Quantity - No of Shares received
-
Price per unit(without brokerage) - Please mention 0 (ZERO) in case
of Bonus and split shares. In case of Rights Issues, ESOP's and Transferred
shares you need to specify the allotment price.
Continue..
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4.5.b I am able to view shares in my Demat
Allocation however unable to view in Portfolio Tracker.
-
Brokerage (Amount on the deal) - Please mention 0 (ZERO) for
corporate actions. For Off line transfers you need to specify if there was any
brokerage levied
-
Transaction Charges - Please enter 0 (ZERO) for corporate
actions. For Off line transfers you need to specify if there was any brokerage
levied
-
Stamp Duty - Enter 0 (ZERO) for corporate actions. For Off line
transfers you need to specify if there was any brokerage levied
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Remarks - Mention 'BONUS / SPLI T/ ESOP' etc.
-
Transaction Date - Could be any date or the date on which the
shares were credited to your demat account (REFER DEMAT STATEMENT FOR THE SAME)
-
Click 'Submit'
Once you click on Submit the Portfolio would be updated as per the details
entered b youand the Average Purchase Price would be adjusted accordingly.
Feedback
Back
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4.5.c I am unable to add a security in
Portfolio tracker?
Resolution
-
You can add a security in your Portfolio during market hours also.
-
Please refer point 4.5.b to update a security in your portfolio.
Feedback
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4.5.d How can I reconcile the details in the
Portfolio Tracker?
Resolution
-
Please verify the transaction details updated in Portfolio Tracker with the
trade book.
-
You can check the transaction updated in Portfolio or can modify any details
only after market hours.
-
Login with your ICICI Direct User ID and Password and go to Portfolio Page.
-
Click on the hyper link of stock code. You would be able to view the details of
transactions updated.
-
The same can be cross verified with the details of trade book.
-
Any error that may have occurred while updating the portfolio for offline or
Corporate Action transaction such as bonus shares, corporate action, ESOP etc
can be manually modified to reflect the correct details.
-
To modify the details in Portfolio click on "Edit", enter the correct details
and click on "Update".
Feedback
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4.5.e I have bought and sold shares in past
however would like to know the details as profit or loss made on those holdings
?
Resolution
-
Login to your ICICI Direct account with your User ID and Password.
-
Go to Portfolio Page. Select from the drop down "Zero Holdings"
-
Click on View. You would be able to view the details of realised Profit or Loss
of the securities purchased and sold on line through ICICI Direct.
Feedback
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4.6.a How to allocate funds for trading
Resolution
-
Login to ICICI Direct.com with your User ID and Password.
-
On Trading Page click on 'Modify Allocation'
-
Enter the amount that you wish to trade with under the appropriate segment.
-
Select the drop down as 'Add'.
-
Click on Submit.
Feedback
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4.6.b How to deallocate funds
Resolution
-
Login to ICICI Direct.com with your User ID and Password.
-
On Trading Page click on 'Modify Allocation'.
-
Enter the amount that you wish to deallocate to Bank Account. You can de
allocate the amount that was allocated for trading.
-
Select the drop down as 'Reduce'.
-
Click on Submit.
Feedback
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4.6.c How to I allocate shares for trading
Resolution
-
Login to ICICI Direct.com with your User ID and Password.
-
On Trading Page click on 'Demat Allocation'
-
You will be able to view unallocated shares. The quantity would be mentioned in
the field.
-
Select the drop down as 'Allocate'.
-
Click on Submit. It would reflect in your Demat Allocation Page.
Feedback
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4.6.d How do I deallocate shares.
Resolution
-
Login to ICICI Direct.com with your User ID and Password.
-
On Trading Page click on 'Demat Allocation'
-
Enter the quantity that you wish to deallocate from trading
-
Select the drop down as "De allocate".
-
Click on Submit.
Feedback
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4.6.e Is it mandatory to deallocate shares if
transferring it to another Demat Account ?
Resolution
No its not mandatory to deallocate the shares from trading if transferring to
another Demat account.
Feedback
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